Answers from your catalogue
Price, size, stock and shipping — from the fields you published, not a model's imagination.
The employee who never sleeps, and speaks in your shop's voice.
Nabra reads your customers' messages, answers from your own catalogue, and hands what needs a person to a person — no canned replies, no promises you never published.
Hi — do you have a leather bag?
Welcome! In stock: a brown leather bag.
How much? And when does it reach Riyadh?
450 SAR, delivered within two days.
My order arrived broken!
So sorry — I've handed you to a colleague right now.
What Nabra does
Knows when to hand over
Complaints, payments, and 'let me talk to a person' reach a human in seconds — with a polite handover, never silence.
Never over-promises
A commitment guard stops any promise you never wrote — a discount, a date, an exception — before it reaches the customer.
Protects customer data
Card and ID numbers are never stored and never leave — scrubbed before any log or third party, per PCI DSS.
In your shop's dialect
Gulf, Levantine, Egyptian — it replies in your shop's own voice, composed fresh every time: no canned replies, ever.
A conversation, not a quiz
It understands “and how much?” because it remembers what came before — and notices a question left unanswered.
How it works
Connect your shop
A direct Salla integration — minutes, no code.
It learns your catalogue
Your products, policies and voice become its only reference.
It answers your customers
Most questions are answered straight from the catalogue, in milliseconds.
And hands over what's yours
Whatever needs a human decision reaches you with its full context.
Privacy that is measured, not claimed
Every guarantee here is held by a test that fails the build if broken: a card number never reaches the database, never reaches a model, never appears in a log. Conversations are isolated between shops by the database's own row security.
Frequently asked questions
Does it use canned replies?
No. Every reply is composed the moment a message arrives, from your catalogue and policies. Even greetings and handovers vary.
What happens when it doesn't know?
It says so and hands over to a person — a polite handover beats a confident guess.
Is my data and my customers' data safe?
Credentials are scrubbed before storage per PCI DSS, and every shop is isolated from every other by database row security.
Which dialects does it speak?
It understands the major Arabic dialects, and always answers in the voice you choose for your shop.
نبرة